Help Center
How can we help?
Quick answers for members and business owners.
Using MusliGo
Is MusliGo free?
Yes. Searching, saving favorites, writing reviews, RSVPing to events and applying for jobs are always free. Only business owners can choose paid plans for their listings.
How do I find businesses near me?
Use the search bar on the homepage or the Explore page. Filter by city, state, category, rating or tags, turn on Open now, Halal certified or Verified, tap Near me to use your location, or switch to the map view.
How do saved searches work?
On the search page, tap Save search. We email you when new listings match it, daily or weekly. Manage your saved searches in Account settings.
How do I write a review?
Open a listing, go to Reviews and tap Write Review. You can add a star rating, text and up to 3 photos. Reviews appear after a quick moderation check. New accounts can review after 24 hours.
How do I install the app?
MusliGo works as an app on your phone. Open the menu and tap Install the MusliGo app. On iPhone, tap Share in Safari and choose Add to Home Screen.
Listing your business
How do I add my business?
Sign in, choose Add Listing and follow the four short steps. Our team reviews new listings, usually within 24 to 48 hours, and emails you when yours is live.
Can I post jobs and events?
Yes. Choose Job Posting or Event in the first step. Events are free to list. Job posts are published with a job post add-on, which is free for verified nonprofits and masjids.
How do I get the Verified badge?
Open your listing and choose Get the Verified badge. Upload a business license, registration or utility bill showing the business name. Add your halal certificate if you have one to get the Halal badge too.
My business is already listed. How do I claim it?
Open the listing and choose Claim this listing. Confirm the code we send to the business email, or upload a document that shows you own or manage it.
Where do I see messages and statistics?
Your Business Dashboard shows views, clicks and leads for each listing. Messages from the contact form arrive in your Inbox and by email.
Pricing and billing
How much does MusliGo cost?
Members are always free. Plans are per listing:
- Free: one business listing per account, up to 3 photos, basic stats and replies to reviews.
- Verified: $9.99 per month or $99.90 per year. Verified badge, 10 photos, opening hours, lead form, full analytics, ranking above unverified listings, and 1 free job post and 1 free event promotion every month.
- Featured: $24.99 per month or $249.90 per year. Everything in Verified, plus top placement in your city and category, the homepage Spotlight, 3 free job posts and 2 free event promotions every month, and 25% off homepage banners. Limited to 3 per city and category.
Add-ons: job posts ($25 for 30 days), event promotion ($15), homepage banners ($49 per week) and extra cities ($5 per month). Free plan listings pay these in full; Verified and Featured include some every month. Unused included add-ons do not roll over. See the Pricing page for founding prices.
Can I try Verified first?
Yes. Each business listing can try Verified free for 14 days, no card needed. Start it from your dashboard. When the trial ends, the listing returns to the Free plan unless you choose a plan.
How are payments handled?
Payments are processed by Stripe on its secure checkout page. MusliGo never sees or stores your card details. Stripe emails your receipts.
How do I cancel or change my card?
Go to Billing and invoices and open the billing portal. You can update your card, download invoices or cancel. A cancelled plan stays active until the end of the period you paid for.
Are there discounts for masjids and nonprofits?
Registered nonprofits and masjids get the Verified plan and job posts for free once their status is confirmed. Request it from your listing's edit page.
Account and security
I forgot my password.
Choose Forgot Password? on the sign-in page. We email a reset link that works once and expires after one hour.
How do I turn on two-factor authentication?
Go to Account settings, then Manage two-factor authentication, and scan the QR code with an authenticator app. Keep your recovery codes somewhere safe.
Can I download or delete my data?
Yes. In Account settings you can download everything stored about your account or delete the account permanently.
How do I change the emails I receive?
Account settings has switches for saved-search alerts, event reminders and the weekly summary for your listings. Security and payment emails are always sent.
Safety and reports
How do I report a listing or review?
Use the Report link on the listing or under the review. Our moderators check every report.
What content is not allowed?
Everything listed in our Community Guidelines.
Still need help?
Send us a message and we will get back to you.
